Ward Hadaway moves BigHand BI and workflow tools to the cloud

Ward Hadaway has completed two cloud upgrades with BigHand, moving Business Intelligence 4.0 and Workflow Management off legacy systems to improve visibility, reporting and future readiness. The UK Top 100 law firm says the projects support disciplined growth and a more modern operating environment.

Why it matters: - Ward Hadaway now has a more connected view of financial performance and work flow across the firm. - The cloud move is designed to improve decision-making, reporting and operational visibility as the law firm grows. - The upgrades also create a foundation for future functionality in a modern cloud environment.

What happened: - Ward Hadaway completed two cloud initiatives with BigHand. - The firm migrated from a legacy reporting platform to BigHand Business Intelligence 4.0 in the cloud. - Ward Hadaway also deployed BigHand Workflow Management in the cloud. - The projects were completed by the UK Top 100 law firm in London, with the announcement dated August 24, 2026.

The details: - BigHand Business Intelligence 4.0 gives Ward Hadaway a clearer view of performance across timekeepers. - Ward Hadaway selected BigHand’s cloud platform after an extended evaluation focused on user experience and self-service dashboard capabilities. - The new reporting setup helps teams access financial intelligence before key decisions are made. - Ward Hadaway moved BigHand Workflow Management from on-premises to the cloud in less than two months. - The firm kept the dictation structure familiar by recreating the existing workflow setup. - The workflow move expanded reporting on demand, capacity and task management. - Jonathan Smith, Director of IT and Facilities at Ward Hadaway, said the projects are about creating the right cloud environment for the future and supporting informed decisions through modern systems. - Smith said BigHand worked closely with Ward Hadaway across both solutions in a migration that was collaborative, focused and aligned with continuous improvement.

Between the lines: - The speed of the workflow migration suggests Ward Hadaway prioritized minimal disruption while shifting to cloud-based systems. - Recreating the existing dictation structure points to a practical rollout strategy that balanced change management with adoption. - The dual migration signals that Ward Hadaway is standardizing more of its core systems around cloud infrastructure, not just upgrading a single tool.

What's next: - Ward Hadaway is likely to keep building on the new reporting and workflow foundation as the firm grows. - BigHand’s cloud-enabled solutions remain part of the firm’s technology stack for performance and operational insight. - More information is available from BigHand’s cloud-enabled solutions.

The bottom line: - Ward Hadaway has used two cloud upgrades to sharpen visibility, strengthen workflow reporting and prepare its systems for future growth.